Pets at Rest: at the cutting-edge of quality pet memorial products, and here's why...

Our new pet memorials website just launched! And yes, we are EXCITED. Want to read about all the great changes we've made and all the innovative new products we're making the bench-mark for quality pet-memorials?

And now, allow us to take you on a journey...

Imagine a perfect world: think about something happening in the best possible way and it happens without any effort whatsoever, leading to the ideal result. Or, perhaps, when you order something online you know exactly what you are getting before you order, as isn't always the case when buying some personalised products. In this perfect world, when you open that box up, there are no nasty surprises. Instead of saying “I wish they'd done this...” you smile and say, with more enthusiasm than you can ever remember having: “this is exactly what I wanted. They have done a fantastic job!”


OK, so a perfect world is a dream we all have, and in reality that's never going to happen (well, at least not in our life-times!). But does that mean that when you order your pet memorial product it has to be difficult, dull, or an experience to get over quick rather than one to take time with and enjoy? We certainly don't think so, which is why we're all about doing the following things in a pro-active way that doesn't cause you extra stress at a time which we know is already sensitive:

1: we're all about going to great lengths to work with the customer on their pet memorial. OK, so we're a business, but we don't see why we can't look after every customer's individual needs. Here at Pets at Rest, careful thought and attention goes into every single order. And it is YOUR order, after all. We listen to you and what you want, and then we do our best to make it happen just as you envisaged. It may sound like a simple philosophy but we're finding it really works!

2: we're all about art and graphics, aesthetics and beauty. For some reason we can't quite work out, for the last fifty years or so, the pet memorial industry has been much too stagnant for our liking: too few designs on offer, with the art-work often applied crudely in a way that we just can't be doing with (we must stress that this isn't always the case, it's just that we feel there is a huge difference between art and just a product which anyone can make). Which is why the most careful care and attention is applied to all pet memorial products we take on. If you're not happy then we're not happy, and if that's the case...why are we in business, exactly?


3: we're all about giving our customers a wide range of choice. We can't deny that it'd be easier to present merely a limited scope of options, but easier doesn't always mean the best product, does it? With every memorial we do, we discuss with the customer how and where they want lettering placed, how big it should be and how much space the photograph of their beloved pet should take up. Better still, we don't just produce the product without consulting the customer after we have finished laying out the initial design. We always seek the approval of the customer before production, and, that way, if they have any other suggestions to make we can change things before the piece is created by our expert craftspeople.


4: we're all about personality and style, flow and smiles. We're all about one-off products which you won't find anywhere else, which are designed solely with your pet in mind -- horse, cat, dog or pig. Basically, we like to think of Pets at Rest as a company which genuinely cares about the legacy we leave behind. It's worked wonderfully for us so far, and, thanks to the new website – more products, better design and even a real-time Chat function – we're confident that this will carry on well into the future!


AND, if you didn't know yet, over at the new site we're running a great new promotion...quote the special code petmemorials and you'll receive a 25% discount on anything for an entire month!

Before we leave you, don't forget to read our latest post all about the new website. And, if you're on Twitter and Facebook then so are we, so let's connect and see where things take us.

BREAKING NEWS: Brand-new Pets at Rest site just launched!

If you've visited the Pets at Rest website in the past couple of years, then hopefully you won't have been disappointed: everything was in place so that new customers and returning customers alike could find what they wanted easily enough. As well as this, every aspect of our service was linked directly to the website – and this blog you're reading now – so that you didn't waste hours trying to find out costs or what we had to offer. We also started using Twitter and Facebook a lot more, and that has proved itself to be a great way to connect with people and keep everyone up-to-date with all our daily happenings – which is what it's all about, don't you think? We like the fact that you can contact us directly if you need to, and we feel that interacting with our customers makes for a much more personal service.


Then again, here at Pets at Rest we don't like to just sit around; we're all about progression, and one of the best ways good progress is made is by listening closely to all the comments we get; we don't think any business can do without it, really. So it was with this combination of feedback and a want to make the site even better for you, the customer, that a new and superior web-site was conceived. It's been a long time coming, and now we can finally say that Pets at Rest has been born again – this time with an even greater emphasis on simplicity and customer service. After all, there are literally millions of confusing and boring websites out there, so when you come to us we want to make you feel perfectly at home in a friendly environment suitable for anyone, no matter what their level of computer literacy. Not to mention make it all easier so that what can be a sad and difficult occasion can be turned around into a worthwhile experience.

Oh, and don't forget that we're also doing a special promotion right now...quote petmemorials on the site and you'll receive an impressive 25% off anything for a month!


And now back to the improvements. Firstly, if you're sick and tired of websites which have no email address (ours is info@petsatrest.co.uk) and designs which are too much hassle to navigate, you won't need to worry about this with our new site. It's clearer and simpler than the last version, at exactly the same address, and the format allows you to peruse all the options available to you within mere seconds. On top of that, we've added rapidly changing images on the homepage so that within just a few moments you get a really good idea of what we can do. Another thing we've done is to add a real-time Chat function in the bottom right of the screen, as well as a latest products section on the bottom right (our white marble range is now even better, so that whatever kind of pet you're looking to create a legacy for -- horse, dog, cat or snake -- you'll be able to find something exactly suitable and within your budget). Additionally, we've enabled customers to sign up to our PR and News subscription service, which many people are doing, and which is getting them all the news as soon as it happens.

That's not where it ends, of course, because behind the scenes of Pets at Rest our staff have been busily adding yet more products to the ever-expanding range (one which was great before but is now even better!). Now, within just a few minutes of visiting the website you can view Urns and multiple design ideas, so that by the time you're ready to email us with your query, we're all on the same page and looking forward to working together!

Two great new products. Interested? You should be. This is PROGRESS!

Some companies in the pet memorial industry like to keep churning out the same old products, day after day, year after year. And while we have to admit that we do a lot of the conventional – if you haven't already then you can see our About Us page for more info about that – we also do a lot of the new and intriguing as well; it's something that many customers say they like about us, and something which we think keeps things really interesting. See our testimonials page here and read some great success stories which we feel we have every right to shout about!

And we think there's no better example of the latter -- the intriguing -- than our brand-new-in Engraved Optical Crystal Tea Light Holder. A fresh and innovative way of remembering your nearest and dearest pet, the Tea Light Holder is ideal for pet owners who would prefer to keep their memorial indoors rather than outside at the mercy of the elements. Decorative and also a great tribute, we think that this is a fine way to celebrate a pet's life while also doubling-up as something practical which you can really use.

So, why not light a candle in memory of a loved one? Furry or with feathers, we can cover everything. And, as you would also expect, our Tea Light Holders are of the finest quality and expertly fashioned out of the best solid optical crystal going. Even better, the fact that they sit inside the comfort of your home means that maintenance is minimal. In reality, an occasional polish will suffice, and keep your pet's memory shining whenever the candle is lit.

Of course, a Tea Light Holder on its own can be attractive, but with your own personalised engraving added to it, it becomes stunning. All designs are sandblasted in-house, where we can keep a strict and steady eye on the process at every single stage in the process. It is this commitment to the fine details which means that you get a vast array of choice – have anything you like sandblasted onto the surface – in the way of both lettering and motifs. An example of this can be found in the photo below.



Naturally, the Engraved Optical Crystal Tea Light Holder won't turn up at your house in some second-hand cardboard box. Pets At Rest are big on making sure the customer is always happy, and as such we supply all our Tea Light Holders – as well as memorials and the like – in a pleasing black foam-lined presentation box.

Summary and fine details

With a size of 80mm high by 50mm wide, this pet memorial is small enough to fit virtually anywhere. And don't worry about the piece becoming lost in a background of ornaments and small indoor plants – once lit, the Tea Light Holder emits a powerful glow that filters majestically through the prism of glass beneath it. In other words, during the day it will look precious, and during the night it will retain its magical charm excellently, always reminding of a pet but without the merest suggestion of anything morbid.

Included in the price is your choice of up to 2 motifs and wording. If you're unsure about how your design and text might be incorporated into one of our memorials – or if you have any questions about anything you have read on this blog – feel free to contact us.

Another forward-thinking memorial we have newly on offer is the Rustic Slate-Stone Pet Memorial.

Made from the best authentic solid grey/blue natural Welsh stone, this memorial offers a compromise between the traditional memorials we all know and love, and the slightly more contemporary designs which we are beginning to see more and more of (something which we are very keen to emphasise, as we feel there is still much more to be developed within this almost infinite concept). Once again, it comes personalised with your very own choice of wording, and we are more than happy to discuss any ideas you may have for motifs. You'd be surprised what's possible, and with sandblasting techniques becoming ever more refined, the limits which were present twenty – or even ten – years ago are now no longer a concern for the skilled craftsman.



Another attractive quality about our Rustic Slate Stone Pet Memorials is the way they integrate into their environment. While the stone is somewhat more honed than any that exist in the average garden, they also possess a familiarity that doesn't make them stand out so much they look ridiculous. In other words, it's a great way to compliment your garden, while also making a statement that is obvious enough to remind you of your pet, whenever you come across the stone.

Other slight differences from the conventional pet memorial are as follows: this memorial has no base-holder, and doesn't need to be placed on any special device to keep it firmly in place. Thanks to a reasonable weight and suitably flat base, the stone rests easily wherever you would like to position it. This means that not only is installation incredibly simple, but moving the memorial to a new location – such as when moving house – is easy and trouble-free.

Details on size, fonts and other information

At 10 inches wide by 8 inches high, these pet memorials are a decent size. Bold without being bulky, and attractive without outshining anything in the surrounding area (the stones are roughly 10mm thick, which means that they stand proud of the ground just enough to create a nice relief against the flat earth beneath).

Ordering your Rustic Slate Stone Pet Memorial genuinely couldn't be easier or less hassle. Simply head over to the official Pets At Rest website and complete the online order-form. Specifically designed to make ordering as stress-free as possible, we won't keep asking you seemingly irrelevant questions or bombard you with a whopping questionnaire once you're done. Just enter the text you'd like and we'll do the rest. You'll also be able to see a full range of Standard Pet Motifs or Fonts. If you like.

Finally, once we've received your design – for those of you who are looking to add a sandblasted motif to the memorial– we'll take a look at it and then email the refined art-work to you so that you can check it and make sure that everything is where it should be.

Thanks for reading. We will be back soon with more!