Wednesday, 12 September 2012

Questions & Answers

A selection of our finest pet keepsakes, urns and classic products. Click the image to see them all

We get a lot of questions here at Pets At Rest. While we are happy to answer emails and telephone-calls until we are blue in the face, we also have to get on with creating stunning, cutting-edge memorials, urns and other things! So that's where our questions & answers blog post comes in. Read on to see some answers to some of the most common (and not so common) questions we get asked most weeks:

Do you do anything other than pet memorials? I'm not sure that's for me

A pet memorial isn't for everyone, we know that. Lack of space, issues with drainage and simple personal preference can mean a headstone isn't suitable. For those people we have a whole range of other options -- things like coffins, urns for pet ashes and even pet tributes made out of glass (along with pet stands to raise yours off the floor). Better still, if you haven't got a garden then that doesn't mean you have to feel left-out!

Can I have a photo put onto my memorial? If this is possible, can you tell me: are they good quality?

I want the image to really look like my beloved pet

In the past, we've seen some shocking photographs on pet memorials, so don't worry, this is not something we are a part of! In fact, our photo memorials use the latest technology to create an image that really looks like your pet. The quality is also good, allowing it to last for a long time without fading.

In terms of application, company founder Stuart Gebbie has been creating amazing pet memorials for many years. He studied art & design and also trained under the watchful eye of a master craftsman, so you know that he does it because he loves it -- not just because it's his job. The result is that Stuart understands how important attention-to-detail is when it comes to this kind of thing. With every memorial order that arrives on his desk, he spends the required time to make sure that the photo is as well-crafted as it should be.

I have a suggestion for you -- should I leave a comment on your blog, or should I telephone/email?

By all means feel free to telephone or email. Alternatively, we now have a special feedback area set-up for you, so why not drop by and leave your suggestion, comment or thoughts about how we can better our services? The feedback area serves a dual purpose, of course...if you are wondering what people are saying about the work we have done, then that's the place to go to!

Are the memorials easy to install?

They absolutely are. Just get in touch and we'll explain everything.

I'd like to keep in touch with latest updates, news and special can I do that?

If you view any one of our social network sites you will see all our updates, news and special offers!

Friday, 7 September 2012

Got an idea for a pet memorial? In that case, we'd love to hear it

We don't want to show-off too much (honest!) but here are a few facts about Pets At Rest:

1: we love what we do, but our business is nothing without suggestions and feedback from you.

2: we've been creating the finest pet memorials for years, but we don't only do memorials. We can also offer you a variety of urns and other ways to remember your beloved pet(s).

3: we're really very proud of our new photo memorial service. A black granite model, complete with intricate image, costs in the region of £65 upwards, depending on size and other things. If you'd like a rustic sandstone pet memorial with image then this is available for just under £96. You can see a range of what we do by clicking here.

4: we love challenges. Have an idea which nobody else has been able to help you with? Then give us a call us on 01638 750 066 or email us and we'll see what we can do to make it happen once and for all!

5: we don't like pets dying any more than anyone else does, but sadly it is a fact of life. What we can do, though, is help you through the process. Our system has been designed with your feelings in mind, and our aim is to create a durable, long-lasting memorial for you which you can look at and feel proud of owning.

6: have you found that another company is doing memorials cheaper? Then you can always come to us and ask us to match it. We can't promise we can always do this -- some photo memorials require more work than others -- but we can promise we will listen to you and consider your point of view.

Have some feedback for us about something you feel we could do better? Then please do feel free to leave it with us at our website