Thursday, 14 June 2012

Pets at Rest: always happy to hear from you!

Here at Pets at Rest, we get a lot of emails and phone calls from people wondering how we can help them. We're always happy to discuss ideas and talk things through, and this includes everything from:
  1. the type of stone you'd like
  2. message you'd like on your memorial
  3. font and design work
...AND we also do urns too! In fact, we have lots of products on offer, so feel free to drop by and peruse our new website.

Tuesday, 12 June 2012

Website update: the new Pets at rest site now features a cool newfeedback page!

Engraved Pet Memorials
Great new pet memorials: something we do every day, as we try and progress the pet memorial to as high a standard as possible!

Website updates aren't always fun: much of the time it means a lot of technical work and we'd rather be producing pet memorials, urns and the like using cutting-edge technology! (We use fine Italian marble, slate and other great stones which lend themselves to what we like to think of as just as much a fine-art as a job.)

But sometimes it's more fun. Like with the feedback page we recently put up!

Here are a few great reasons why the feedback page can help you:

  1. If you have always wondered why you can never find a pet memorial in a certain shape, size or colour then why not go ahead and ask us here?
  2. Do you have a comment about the website? Drop it in and we'll have a look and get back to you. This may be about functionality or it may be about something you feel we have missed. In either case, we're constantly striving to do our best, and make it as easy as possible for you to order your pet memorial.
  3. Have you bought a pet memorial from us already? Well, if you'd like to let us know what you thought then we would very much appreciate that. It doesn't have to be an enormous message, it might just be a few lines which focus on the things you feel we did right or which could possibly have been done better.
  4. Want to know what other people think? A number of comments are already up, so do feel free to have a browse through!
Check back for more blog posts in the near future, including some interesting guest posts!

Thursday, 7 June 2012

This week's guest post: iPet Memorial Lite -- an innovative solution tothe online pet memorial

As we've often said here on the Pets at Rest blog, Twitter (please follow us!) and social networking can be a wonderful thing. Not only does it allow us to spread the word about our products, but it means that every single day we connect with more people who do similar things to us; things which we both admire and think are progressing the industry in a new, exciting direction. If you didn't catch our last blog, it was with Julie who runs one of the UKs most popular pet  radio stations: Dog Cast Radio.

This week, though, it's the turn of iPet Memorial Lite -- a great new online way of sharing that special bond we all have with our pets. Using the app, which was designed and created by Bill Gulbrandsen of Harvest Integrity Systems, Inc (US), pet owners can now take the legacy of their pet with them wherever they go. In the words of Bill himself, an established developer: "I am excited about getting iPet Memorial out to people that have experienced the loss of a pet.  I think that it is an awesome way to allow people to share about that special bond between owner and pet, as well as being therapeutic in the grieving process when a pet is lost."

Presently, the app -- approved just last week for the App store -- is only available on Apple devices, although we don't see that causing too many problems (aside from me, everyone seems to be using one or have access to an ipad or iphone, right?). Seeing as I wasn't able to take a look at the app myself, I phoned Stuart Gebbie -- the owner of Pets at Rest and creator of some mighty fine memorials in granite, slate and finest Italian marble -- and asked him to do so for me and give me some feedback on what he thought.

First up, getting hold of the app is really easy. Just go to the App store and search for iPet Memorial Lite (free version). To access the paid version you'll need to purchase it as normal, and then you'll be sent a unique passcode which needs to be entered into the text field of the redeem page (get to this by clicking the Redeem button on the Featured page in the app store).

In terms of functionality, you can think of this app as having all the same qualities of a standard pet memorial. First up, you'll be able to upload a favourite photo of your pet, and secondly you'll be asked to enter all the information which would be present on a physical headstone: the name of your pet, it's birth and death date, and a number of other pieces of key information (such as special thoughts and favourite memories). As you can see by clicking the image above, Bill and co have much more in the works, including more apps for a wide range of pets.

While it's true to say that this isn't the same as having a physical headstone or memorial you can hold and touch, it's also a fact that there are a number of reasons why this should prove popular. For example, as a way of sharing memories between family members who live in different cities or even countries, this app offers benefits which a standard memorial will find difficult to compete with (although we'd love it if you'd have a look at the Pets at Rest site and see what we have to offer customers!).