Wednesday, 16 October 2013

Clearing up the misconceptions about pet memorials

Being in the pet memorial business can sometimes be a tricky thing. As a company, we need to cater for so many people who are in such differing circumstances. Some of these are as follows:

1) Grieving pet owners who are, quite understandably, still very upset about the death of their pet(s).

2) Pet owners who have known their pet was unwell for a long time and who are more than happy to discuss the various options of what comes next.

3) Individuals who are looking to replace their old less-than-worthy memorial with a sparkling new one that takes advantage of all the latest techniques which are available.

4) People who, unfortunately, have a tainted view of the industry, after having a bad experience with a firm who didn’t listen to what they asked for and gave them something they did not want.

On top of all this, being a pet memorial company in the new millenium means that it’s not enough to just do the memorials. With social networking occupying such importance in the consciousness of the general public and the media, it’s essential that we also interact with our clients using Twitter, Facebook and all the other mediums that resonate with our clients (we’re on Twitter as @petsatrestuk). Additionally, we also run this blog, so that after browsing our website, pet owners can stay informed about the weekly & monthly happenings of our ever-changing business.
So…as you might have guessed, staying on-top of this isn’t always easy!

One thing we also know people struggle with is the feeling that ordering a memorial will be depressing and upset them. In so many ways, this kind of thinking is logical and fair enough — after all, we have lost pets ourselves, so we understand all too well what it is like to lose a member of the family. Here at PAR, we’re well aware that pets aren’t just animals, they’re an enormous part of our lives for years and sometimes decades, and our number one goal is to make the whole experience that much easier for you.

So, if you’re considering obtaining a memorial for your pet and don’t know where to begin, allow us to help you in any way we can. It’s also worth mentioning that you’re under no obligation to immediately buy a granite, marble, slate or photo-memorial. Here, we’ve always firmly believed in putting the customer first and showing them what we can do. After you have decided that Yes, you would like to go ahead, we’ll ensure that every stage of the process is as simple and uncomplicated as it possibly can be. We’ll show you fonts, different kinds of stone, and advise you on the placement of your memorial. If you would like a photograph on your memorial, we also have a new system capable of doing just that with stunning effect!

Have a suggestion for us or any feedback on what you like/don’t like about our new website? Then please do feel free to get in touch on our Feedback page and let us know what you think. We don’t bite! If PAR was a pet we’d be the kindest most loyal doggy going!

No comments:

Post a Comment