If you've visited the Pets at Rest website in the past couple of years, then hopefully you won't have been disappointed: everything was in place so that new customers and returning customers alike could find what they wanted easily enough. As well as this, every aspect of our service was linked directly to the website – and this blog you're reading now – so that you didn't waste hours trying to find out costs or what we had to offer. We also started using Twitter and Facebook a lot more, and that has proved itself to be a great way to connect with people and keep everyone up-to-date with all our daily happenings – which is what it's all about, don't you think? We like the fact that you can contact us directly if you need to, and we feel that interacting with our customers makes for a much more personal service.
Then again, here at Pets at Rest we don't like to just sit around; we're all about progression, and one of the best ways good progress is made is by listening closely to all the comments we get; we don't think any business can do without it, really. So it was with this combination of feedback and a want to make the site even better for you, the customer, that a new and superior web-site was conceived. It's been a long time coming, and now we can finally say that Pets at Rest has been born again – this time with an even greater emphasis on simplicity and customer service. After all, there are literally millions of confusing and boring websites out there, so when you come to us we want to make you feel perfectly at home in a friendly environment suitable for anyone, no matter what their level of computer literacy. Not to mention make it all easier so that what can be a sad and difficult occasion can be turned around into a worthwhile experience.
Oh, and don't forget that we're also doing a special promotion right now...quote petmemorials on the site and you'll receive an impressive 25% off anything for a month!
And now back to the improvements. Firstly, if you're sick and tired of websites which have no email address (ours is info@petsatrest.co.uk) and designs which are too much hassle to navigate, you won't need to worry about this with our new site. It's clearer and simpler than the last version, at exactly the same address, and the format allows you to peruse all the options available to you within mere seconds. On top of that, we've added rapidly changing images on the homepage so that within just a few moments you get a really good idea of what we can do. Another thing we've done is to add a real-time Chat function in the bottom right of the screen, as well as a latest products section on the bottom right (our white marble range is now even better, so that whatever kind of pet you're looking to create a legacy for -- horse, dog, cat or snake -- you'll be able to find something exactly suitable and within your budget). Additionally, we've enabled customers to sign up to our PR and News subscription service, which many people are doing, and which is getting them all the news as soon as it happens.
That's not where it ends, of course, because behind the scenes of Pets at Rest our staff have been busily adding yet more products to the ever-expanding range (one which was great before but is now even better!). Now, within just a few minutes of visiting the website you can view Urns and multiple design ideas, so that by the time you're ready to email us with your query, we're all on the same page and looking forward to working together!
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